Jess West is the Director of Integration at Straightaway, providing comprehensive support to brands during the M&A integration process. From the signed Letter of Intent (LOI) to post-close, Jess ensures seamless transitions by creating streamlined playbooks, managing procurement needs such as vendor consolidation, and establishing national programs. Her goal is to enable efficient and effective integration across all brands.
With a robust background in operations and growth, Jess previously served as Senior Director of New Unit Growth at Auto Glass Now, Senior Manager of Equipment & Parts at Driven Brands, New Unit Growth Manager at Take 5 Oil Change, and Purchasing Coordinator at Carolina Handling. She is a proud graduate of Lenoir-Rhyne University in Hickory, NC.
Originally from Charlotte, North Carolina, Jess now lives in Statesville, a charming town just north of the city, with her husband Ricky, their dog Trace, and their cat Ollie. Jess and Ricky are expecting their first child—a baby girl—in January 2025.
Jess is known for her positive outlook on life, embracing the philosophy, “Live every day as if it were your last.” In her free time, she enjoys spending quality moments with family and friends, exploring new restaurants, and traveling. One of Jess’s most memorable adventures includes visiting the picturesque islands of Greece, where she fell in love with the stunning views and amazing cuisine.
Whether managing integrations or enjoying time with loved ones, Jess brings passion, enthusiasm, and a touch of wanderlust to everything she does.
